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Home › UK Regulations & Consumer Rights › Industry Governance

Industry Governance

The bodies that regulate and protect UK insurance customers.

  • Understanding Financial Conduct Authority Rules (UK)

    How the Financial Conduct Authority regulates UK insurers, and what its conduct rules mean for you as a policyholder.

  • How the FSCS Protects Your UK Insurance Policy Fully

    How the Financial Services Compensation Scheme protects UK policyholders if an insurer fails, and what's covered.

  • The Financial Ombudsman Service Complaints Process (UK)

    How to escalate an unresolved UK insurance complaint to the Financial Ombudsman Service, explained step by step.

  • A Timeline of UK Insurance Regulation and Consumer Rules

    How UK insurance regulation has evolved, from self-regulation to the FCA, and what it means for consumers today.

  • What to Do If Your UK Insurance Claim Gets Rejected

    The steps to take if a UK insurer rejects your claim, from requesting a final response to referring it to the Ombudsman.

  • The Role of the Prudential Regulation Authority Explained

    What the Prudential Regulation Authority does, how it differs from the FCA, and why it matters to UK insurance customers.

  • What Is the Consumer Duty? UK Insurance Rules Explained

    How the FCA's Consumer Duty changes what UK insurers must deliver for customers, and what it means for policyholders.

  • How Insurance Brokers Are Regulated in the UK Explained

    How UK insurance brokers are authorised and regulated by the FCA, and what protections this gives to consumers.

  • Lloyd's of London Explained for UK Insurance Consumers

    What Lloyd's of London actually is, how the market works, and what it means if your UK policy is underwritten there.

  • How to Spot an Unauthorised UK Insurance Firm or Scam

    Practical warning signs of unauthorised or fraudulent UK insurance firms, and how to check a provider before you buy.

Insurance Guides

Plain-English guides to UK insurance, written to help consumers understand their cover and make confident decisions.

Vehicle Insurance

  • Car Insurance
  • Specialist Vehicle

Home & Property Insurance

  • Residential Property
  • Specialist Property

Business & Commercial Insurance

  • Core Business Cover
  • Specialist Business

Life & Health Insurance

  • Life Protection
  • Health & Income

Travel & Leisure Insurance

  • Travel Cover
  • Leisure & Gadget

UK Regulations & Consumer Rights

  • Industry Governance
  • Buying Guides
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