Industry Governance
The bodies that regulate and protect UK insurance customers.
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Understanding Financial Conduct Authority Rules (UK)
How the Financial Conduct Authority regulates UK insurers, and what its conduct rules mean for you as a policyholder.
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How the FSCS Protects Your UK Insurance Policy Fully
How the Financial Services Compensation Scheme protects UK policyholders if an insurer fails, and what's covered.
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The Financial Ombudsman Service Complaints Process (UK)
How to escalate an unresolved UK insurance complaint to the Financial Ombudsman Service, explained step by step.
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A Timeline of UK Insurance Regulation and Consumer Rules
How UK insurance regulation has evolved, from self-regulation to the FCA, and what it means for consumers today.
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What to Do If Your UK Insurance Claim Gets Rejected
The steps to take if a UK insurer rejects your claim, from requesting a final response to referring it to the Ombudsman.
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The Role of the Prudential Regulation Authority Explained
What the Prudential Regulation Authority does, how it differs from the FCA, and why it matters to UK insurance customers.
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What Is the Consumer Duty? UK Insurance Rules Explained
How the FCA's Consumer Duty changes what UK insurers must deliver for customers, and what it means for policyholders.
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How Insurance Brokers Are Regulated in the UK Explained
How UK insurance brokers are authorised and regulated by the FCA, and what protections this gives to consumers.
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Lloyd's of London Explained for UK Insurance Consumers
What Lloyd's of London actually is, how the market works, and what it means if your UK policy is underwritten there.
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How to Spot an Unauthorised UK Insurance Firm or Scam
Practical warning signs of unauthorised or fraudulent UK insurance firms, and how to check a provider before you buy.